Emotional Intelligence Training
Why do you need Emotional Intelligence Training? One thing that we all need to keep doing in life is to evolve. You…
Posts By: DLF1
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Beginning, Middle and End
Just as a compelling story has a beginning, middle, and end, so does the customer service experience. You have walked through the…
Communication StrategiesEQ
Intelligence
WHAT IS INTELLIGENCE ANYWAY? Your Communication / Emotional Intelligence is important because it is an important component in the overall measurement of…
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Staying Balanced
An excellent way of staying balanced is by considering your level of happiness. Using a scale of 1 to 10 you can…
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Self Regulation Training
Do you need Self Regulation Training? One thing that we all need to keep doing in life is to evolve. You may…
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Our “Colors” and What They Mean
Words spoken to people only account for a small portion of what is discussed between one person to another. You get a…
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Deal With The Color!
[av_textblock size=” font_color=” color=” av-medium-font-size=” av-small-font-size=” av-mini-font-size=” admin_preview_bg=”] Deal with the Color First The first requirement is the belief that there is…
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Guidelines for Dealing with Anger
[av_textblock size=” font_color=” color=” av-medium-font-size=” av-small-font-size=” av-mini-font-size=” admin_preview_bg=”] What will be your “Communication Strategy”? You are working at the local store. A…
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Humor, a Characteristic of Being in the Blue
[av_textblock size=” font_color=” color=” av-medium-font-size=” av-small-font-size=” av-mini-font-size=” admin_preview_bg=”] Humor facilitates communication inside the workplace, builds relationships with both external and internal customers,…