We do what we say we will do. If you think we missed the mark, we will try again until we get it right. I’ve learned long ago the value of trust in a relationship and trust has to go both ways. If we don’t “click” we won’t do business.
Before we get to work we will tell you what we are going to do, share a sample of our material, agree on a fee structure, and schedule our engagement. I don’t believe in long drawn out contracts or engagement letters.